There are good decisions and bad decisions, I've made the latter. A while ago a friend told me that I should use her agency to manage my company account (MyLuxuryLinen). I thought that sounded like a good idea as they have both more skills about the Instagram algorithm and time to interact with the audience. I contacted the agency in Paris that connected to the account but what happened after was that the passwords were rest and sent to an email I no longer use. This means that I lost access to my account of my brand and for those who tried to contact Facebook knows that that is similar to speak to a wall. There is no possibility to contact them. So, now I sit here half crying and thinking of what to do….. Do you have any suggestions?